We do not offer customized cakes. You may check out our signature layered cakes and all new-in products.
No, but please feel free to check out our wide variety oftoppers options for your cake.
All food should be consumed within a day.
We lovingly handcraft each of your orders, so please give us at least 1 day's notice. Orders placed after 2pm will need an extra day. Please view the shipping details & options when checking out.
Upon receiving your order, we will issue a confirmation through email. Please feel free to contact us if you do not receive the confirmation.
No cancellation or refund would be accepted after the order is confirmed. We also reserve the right not to accept any rescheduling request due to limited availability. In case of black rainstorm or typhoon signal no.8 or above, delivery will be postponed. We will contact you to make new delivery arrangements.
If there is any need for order modification or pickup / delivery rescheduling, please contact us at least 5 days in advance. Please understand that all orders are handmade, so rescheduling is subject to availability of the new pick up / delivery date.
You can pay online via credit card - We accept Visa, MasterCard, American Express and Discover. Also, you pay without using a credit card, likePayPal, Shopify Pay, and Apple Pay.
We deliver your order with care in Hong Kong, except for outlying islands, the airport, and restricted areas of Hong Kong.
All orders will be delivered by Lalamove, our delivery partner, please note that your delivery information will be shared to them. Detailed service level agreement please refer to Lalamove’s Terms & Condition.
Unless specifically indicated, there are two delivery options for all orders. Customers can go to Jouer Boutique to collect the orders from our store, or use our delivery service. Please refer to our shipping and delivery details.
*In case of black rainstorm or typhoon signal no.8 or above, delivery will be postponed. We will contact you to make new delivery arrangements.
Store Pickup Address:
Jouer Boutique - Shop LG23, Lee Garden Two, Causeway Bay, Hong Kong
Business Hours: 12 PM - 8 PM (Monday - Sunday)
Shipping/delivery time will be 12-2pm, 2-4pm or 4-7pm. Please select "Local Delivery" when checking out.