Shipping Information

Delivery Arrangement

  • We provide delivery service only from Monday to Friday, 12-6pm. No delivery service on Saturdays Sundays and Public Holidays.
  • No delivery service is offered for outlying islands, Ma Wan, Discovery Bay, the airport, and restricted areas of Hong Kong.
  • Please note that an additional delivery charge will apply if second delivery is required due to incomplete/incorrect recipient information or absence of recipient at the designated date, time and address.
  • In the cases of Typhoon Signal No. 8 and above, Black Rainstorm Warning, or other adverse weather conditions, Jouer Boutique will be closed. Delivery service, store pick-up and event venue booking will have to be rescheduled. Please contact us to make alternative arrangements, and we will do our best to accommodate your needs.
  • Delivery charge per order amount:
  • Order Amount Delivery Fee
    >= HKD 1500 Waived one shipping address
    < HKD 1500 HKD 150
  • NO delivery service is offered for outlying islands. Ma Wan, Discovery Bay, the Airport, and all restricted areas in Hong Kong.