Shipping Information

Delivery / Pickup Arrangement

  • Please kindly note, we do NOT deliver orders on Sundays, except Same-day Gourmet Delivery/Wedding Cakes. *Please refer to our individual product pages for the delivery details.
  • The earliest delivery time is 12pm, and the latest delivery time is 7pm. Delivery Time-slot: 12pm-2pm / 2pm-4pm / 4pm-7pm
  • Store pick-up is available everyday from 12pm-8pm at Jouer Boutique (Lee Garden Two, Causeway Bay) while store pick-up is NOT available from Monday to Wednesday at Jouer Atelier (Sau Wa Fong, Wan Chai).
  • Delivery charge per order amount:
    Order Amount Store Pick-up Delivery Fee
    >= HKD 1000 Free Waived one shipping address
    < HKD 1000 Free
    • Hong Kong Island: HK $100
    • Kowloon: HK $125
    • New Territories: HK $150
  • NO delivery service is offered for outlying islands. Ma Wan, Discovery Bay, the Airport, and all restricted areas in Hong Kong.